Processes, Performance Drivers and ICT tools in Human Resources Management

Human Resource Management 

The process of hiring and developing employees so that they become more valuable to the organization.

Read more: http://www.businessdictionary.com/definition/human-resource-management-HRM.html

he process of hiring and developing employees so that they become more valuable to the organization.

Read more: http://www.businessdictionary.com/definition/human-resource-management-HRM.html

"Human resource management is the management of human resources. It is designed to maximize employee performance in service of an employer's strategic objectives"

he process of hiring and developing employees so that they become more valuable to the organization.

Read more: http://www.businessdictionary.com/definition/human-resource-management-HRM.html

- Armstrong's handbook of human resource management practice.

6 Key qualities of an HR Manager:
1. Organization
2. Ethics
3. Problems solving
4. Leadership
5. Communication
6. Expertise

 
HR managers to be accountable and/or responsible for the following business processes: 

1. Preparing and reviewing capacity planning
2. Recruiting
3. Managing personnel  evidence
4. Evaluating employee efficiency
5. Administrative and supporting processes

Performance drivers 

Anything that could materially affect either a company's earnings or the price of its stock. Every company will have its own unique drivers, although some of the most common drivers include:

-The release of a new product or service
-New financing
-Commodity or resource prices
-Activities of competitors
-Prospects of a particular division of a company
-Legislation
-Litigation

Kaplan: Describes performance drivers in balanced scorecards

Grundy and Brow: Analysis as one of the methods for implementing HR strategy